Workplace Law Telephone 07700 707433 Workplace Law Emailhilary@workplaceconsensus.co.uk

Training

Practical workplace training for managers, leaders and employees

Workplace issues rarely begin with a grievance, disciplinary process or Tribunal claim.

More often, they arise because concerns are not addressed early, difficult conversations are avoided, misunderstandings escalate or managers lack the confidence to deal with challenging situations.

Drawing on my experience as an Employment Tribunal Judge, employment and discrimination lawyer, workplace mediator and trainer, I deliver practical, engaging training that helps organisations build confident managers, foster inclusive workplaces and address issues before they become formal disputes.

Training can be delivered in person or online and tailored to reflect your organisation's culture, policies and specific challenges.

Why organisations work with me

There is no shortage of workplace training available. What makes my approach different is the breadth of experience I bring to the room.

I have worked with workplace issues from multiple perspectives: as an Employment Tribunal Judge, a City employment and discrimination lawyer, a workplace mediator and a trainer.

That means my training is grounded not only in legal principles, but also in a practical understanding of how workplace issues arise, how they escalate and, most importantly, how they can often be prevented.

Participants leave with practical tools, greater confidence and a clearer understanding of how to handle challenging workplace situations fairly and effectively.

Training for Managers and Leaders

My management and leadership programmes focus on building the confidence, judgement and skills needed to address workplace issues at an early stage.

Managing Workplace Conflict

Helping managers recognise, address and resolve conflict before it escalates.

Typical topics include:

  • Managing difficult conversations
  • Conflict resolution skills
  • Mediation skills for managers
  • Handling challenging workplace relationships
  • Early resolution of workplace issues
  • Building psychologically safe teams

 

Equality, Diversity and Inclusion

Practical training that helps managers create inclusive workplaces and make fair decisions.

Typical topics include:

  • Identifying and tackling discrimination
  • Managing disability in the workplace
  • Reasonable adjustments in practice
  • Respect at work
  • Inclusive leadership
  • Understanding bias and decision-making

Managing Workplace Concerns

Equipping managers to respond appropriately and confidently when concerns are raised.

Typical topics include:

  • Handling grievances effectively
  • Managing workplace complaints
  • Responding to sensitive workplace concerns
  • Speaking up and psychological safety
  • Managing difficult people issues
  • Fair decision-making

Leadership and Workplace Culture

Supporting leaders to create workplaces where people can perform at their best.

Typical topics include:

  • Building trust within teams
  • Creating a speak-up culture
  • Leadership lessons from workplace disputes
  • Managing workplace risk through better conversations
  • Psychological safety and team effectiveness
  • Leading inclusive workplaces

Bespoke Management Development Programmes

Many organisations choose to combine topics into a tailored management development programme.

Examples include:

  • New Manager Development Programmes
  • Managing People with Confidence
  • Inclusive Leadership Programmes
  • Preventing Workplace Conflict
  • Building Positive Workplace Cultures
  • Leadership Development for Senior Teams

Programmes can be designed around your organisation's particular objectives, challenges and learning priorities.

Training for Employees

Alongside management and leadership development, I also deliver training for employees and wider workforces. These sessions help create respectful, inclusive and positive workplace cultures while providing employees with a clear understanding of workplace expectations and behaviours.

Typical topics include:

  • Identifying and tackling discrimination
  • Equality, diversity and inclusion
  • Respect at work
  • Bullying and harassment awareness
  • Speaking up and raising concerns
  • Understanding disability in the workplace
  • Psychological safety
  • Creating positive workplace cultures

Tailored to Your Organisation

Every organisation is different.

Whether you are looking for a single workshop, a conference session, a leadership programme or a wider organisational learning initiative, training can be tailored to your sector, workplace culture and specific objectives.

If you would like to discuss a particular challenge or explore a bespoke programme, I would be delighted to have a conversation about how I can help.